Service Technician

Champion Homes•Upper Leacock Township, PA

About The Position

Service Technician Good Life Begins With A Good Company. Champion Home Builders, Inc. wants YOU! We are seeking to hire a Service Technician to join our team in the Leola, PA region. WHO IS CHAMPION HOME BUILDERS, INC.? For decades, Champion has served as a leader in the manufactured housing industry and one of the largest mobile and modular home builders in North America. Champion offers many factory-built solutions, from single-family and multi-family homes to commercial and government buildings. Our manufactured homes, modular homes, mobile homes, park models, and commercial modular buildings can be found throughout the United States and western Canada. Throughout the organization, we act with integrity and respect. We take pride in our craftsmanship and build strong relationships with our customers, suppliers, and our employees. We know that we would not be successful without our team. In return for hard work and dedication, our goal is to provide a safe, productive, and enjoyable workplace for every employee. Summary: Execute warranty work on sold homes per the service work order by performing the essential duties below. The Home Service Technician is key to a successful customer service experience. The main responsibility of this position is to repair common service issues associated with a new manufactured home. To be successful, a Service Technician must possess many different "handyman/woman" skills. A major objective of this position is to ensure customers are happy & stay happy with their new home.

Requirements

Ability to troubleshoot, reason and solve problems
Excellent communication, both written and verbal. Understand and execute instructions
Computer literate (Microsoft Word, Outlook, Excel)
Understand and comply with work safety policies and procedures
Must provide valid driver's license and hold clean driving record
High school diploma or general education degree (GED); or six months to one-year related experience and/or training; or equivalent combination of education and experience.

Responsibilities

Manage work schedule by making appointments with customers.
Pick up parts from factory as needed.
Verify parts with orders.
Install new parts or repair issues per work order.
Maintain logbook as per Department of Transportation.
Maintain company vehicle, which includes keeping vehicle clean, stocked and serviced regularly.
Complete work orders along with being responsible for returning the work orders to the factory by mail or personal delivery.
Possess carpentry skills in the following areas:
Trim work
Roofing
Window replacement
Door realignment
Drywall repairs
Siding
Flooring
Plumbing
Electrical
Proficient home repair skills
Repair/replace toilets, water heaters, light fixtures, door/cabinet hardware.
Maintain company tools and materials. Inform management of any issues.
Represent Champion Home Builders with a friendly attitude and professional appearance.
Demonstrate strong customer relation skills.