Service Technician

Greenbrier FordLewisburg, WV
Onsite

About The Position

The Service Technician position is an entry-to-mid-level technician responsible for performing assigned vehicle maintenance and repairs with supervision. This role develops mechanical skills, maintains high-quality work, and supports the service department in delivering exceptional customer service.

Requirements

  • Previous experience as an automotive technician or related mechanical experience preferred but not required
  • Basic to intermediate mechanical knowledge of vehicle systems
  • Willingness to learn and develop technical skills
  • Ability to follow instructions and work under supervision
  • Strong communication and organizational skills
  • Valid driver’s license
  • Professional appearance and demeanor

Nice To Haves

  • WV State Inspection license preferred but not required

Responsibilities

  • Perform work outlined on repair orders efficiently and accurately according to dealership and factory standards
  • Diagnose vehicle problems based on customer complaints and inspections
  • Communicate with the parts department to obtain required parts
  • Save and tag parts under warranty or as requested by customers
  • Examine vehicles for additional safety or service needs and communicate findings to the service advisor
  • Notify service advisor if work outlined is unnecessary or cannot be completed within promised time
  • Document all work performed and recommended on repair orders
  • Road test vehicles
  • Participate in manufacturer-sponsored training programs, schools, and events
  • Keep current on manufacturer technical bulletins
  • Inspect and test drive newly delivered vehicles for obvious damage, missing components, and drivability
  • Install optional equipment as specified by customers or dealership
  • Report machinery defects or malfunctions to supervisor
  • Ensure vehicles are kept clean and notify service advisor of any issues affecting appearance or condition
  • Maintain a neat and organized shop area
  • Maintain accountability for dealership-owned tools and manuals, returning them properly and in good condition
  • Comply with federal, state, and local regulations (e.g., hazardous waste disposal, OSHA Right-to-Know)
  • Operate all tools and equipment safely and report any safety concerns immediately
  • Perform other duties as assigned

Benefits

  • Health Coverage – Comprehensive medical, dental, and vision plans
  • Life & Accidental Death Insurance – Added financial protection for you and your family
  • Retirement Savings Plan – Company-supported planning for your future
  • Paid Vacation Time – Generous time off to rest and recharge
  • Paid Holidays – Enjoy major holidays off, and we’re closed on Sundays
  • Work–Life Balance – A collaborative, supportive culture that values your time and creativity
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