Service Technician - The Sto Stoughton, MA

Greystar•Stoughton, MA

19h•Onsite

About The Position

This position performs technical and mechanical work to ensure the physical aspects of the buildings, grounds, amenities, and common areas of the property meet the Company’s standards for cleanliness, appearance, safety, and overall functionality. Key responsibilities include completing assigned work orders from resident requests and preventative maintenance, diagnosing and repairing defects according to established policies and safety standards. The role also involves managing the “make-ready” process for vacant apartment homes, which includes pre-move-out inspections, creating punch lists, scheduling vendors, obtaining supplies, and inspecting completed work. Additionally, the Service Technician is responsible for tracking inventory, maintaining grounds and common areas through tasks like trash pickup, pressure-washing, cleaning, and painting, and supporting cost-cutting initiatives by prioritizing repairs over replacements and using materials efficiently. Compliance with Greystar’s safety and risk-management policies, including attending safety meetings and reporting incidents, is also a crucial part of the role. The technician may also inspect work by contractors and assist in routine property inspections to identify safety concerns and communicate property needs to management.

Requirements

Incumbents must have EPA certifications Type 1 and II or Universal for refrigerant recycling.
Incumbents must have all certifications as required by State and Local jurisdictions.
Incumbents must have valid driver’s license to operate a golf cart on property depending on the property size, if applicable.

Responsibilities

Completes assigned work orders generated from resident requests for service, as well as preventative maintenance on the property by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements.
Completes the “make-ready” process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a “punch” list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work.
Follows procedures for accessing and obtaining materials, supplies, equipment, tools, and other items from the property’s maintenance department by tracking inventory used, returning unused items to the established location, and notifying the maintenance supervisor about re-ordering needs.
Completes documentation and other paperwork in a timely, accurate, and complete fashion so that service requests can be appropriately documented and tracked.
Assists in maintaining the grounds, common areas, and amenities by picking up trash and debris, pressure-washing breezeways and pool areas, performing general cleaning, and painting curbs and signage as needed.
Supports cost-cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment.
Complies with Greystar’s safety and risk-management policies by attending and participating in the property’s routine safety meetings, completing required training on OSHA and other safety related laws and requirements, and by reporting accidents and incidents promptly and accurately.
May periodically inspect work performed by contractors, vendors and other service providers to verify the work, materials and services meet quality standards, scope and specifications as required.
Assists in conducting routine and periodic property inspections to identify safety and risk management concerns, keep the property in good repair, and communicate concerns about the physical needs of the property to management.

Benefits

Competitive Medical, Dental, Vision, and Disability & Life insurance benefits.
Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
Generous Paid Time off.
All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays.
Plus your birthday off after 1 year of service!
Additional vacation accrued with tenure.
For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
401(k) with Company Match up to 6% of pay after 6 months of service.
Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
Employee Assistance Program.
Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
Charitable giving program and benefits.
Benefits offered for full-time employees.