Service Technician

Dream Live Prosper Communities•Kutztown, PA

1d•Onsite

About The Position

As a Service Technician, you play an important role in helping us deliver on our mission of building Thriving Communities. You are responsible for maintaining our affordable rental communities so that they remain high quality homes for working families. Your role ensures everything operates smoothly, from responding to resident requests to tackling plumbing and electrical issues. You are a dedicated hands-on problem solver who drives value in multiple areas of building maintenance. Join our rapidly growing, family-oriented company to elevate your career and make a positive impact in our communities. Dream Here: Careers at Dream Live Prosper Communities At Dream Live Prosper Communities, we believe in building not just great communities but also great careers. We are looking for dedicated, driven professionals to join our team and help us create thriving communities that enrich lives. Our team members go above and beyond to provide exceptional service, ensuring that our residents love where they live. As a subsidiary of DLP Capital, we uphold a culture of excellence, growth, and purpose. DLP Capital has been recognized on multiple Best Places to Work lists and has been featured on the Inc. 5000 list of fastest-growing companies for 13 consecutive years. If you're looking for a career with a mission-driven company that values growth, leadership, and impact, Dream Live Prosper Communities is the place for you! About this opportunity: Location: DLP Kutztown 2200 Lifestyle Ln, Kutztown, PA 19530 Position type: Full-time This job requires a flexible schedule with varied work hours that may include weekends.

Requirements

HVAC certification required
Skilled in electrical, plumbing, appliance, painting, plaster/drywall, and lock repairs
Able to complete apartment turns within five (5) days
Experience with turnovers in both new and older buildings
Must provide own basic tools
Strong problem-solving and decision-making abilities
Clear, professional communication with residents, vendors, and teammates
Valid driver’s license, clean driving record, and reliable transportation for daily assignments and on-call rotation
Able to lift and carry up to 50 lbs independently
Capable of climbing ladders and accessing roofs, crawl spaces, and attics as needed
Able to stand, walk, bend, kneel, and crouch for extended periods
Comfortable working indoors and outdoors in varying weather conditions
Must be available for after-hours emergencies and on-call rotation
Consistent, dependable attendance required

Nice To Haves

Familiar with property management operations and basic budgeting principles (preferred)

Responsibilities

Provide exceptional service to residents, exceeding expectations.
Address resident maintenance and service requests promptly.
Identify and resolve hazardous property conditions.
Prepare vacant apartments for move-in within 5 days, including repairs and replacements.
Perform various maintenance tasks, including HVAC, painting, electrical, plumbing, and appliance repairs.
Maintain grounds and ensure cleanliness.
Respond to emergency calls when on-call.
Implement cost-saving initiatives and manage budgets effectively.
Respond to resident requests within 24 hours.
Manage the service team's hours, focus, and on-call schedule.
Provide mentorship and coaching to team members.
Maintain a well-stocked maintenance shop without unnecessary spending.
Streamline purchasing processes for cost-effective acquisitions.
Perform technician and groundskeeper duties as needed.
Efficiently schedule vacancies for 5-day turns.
Assign service requests for a 24-hour turnaround.
Manage security deposit dispositions and attend meetings as required.