Service Technical Trainer

Nilfisk • Brooklyn Park, MN

15d • $34 - $49 • Onsite

About The Position

The Technical Trainer is responsible for delivering high-quality technical training to internal and external service technicians. This role ensures technicians are proficient in equipment operation, diagnostics, repair, and safety standards, with a focus on Nilfisk equipment. The trainer will Assist developing and will deliver training programs that support technical excellence, consistency, and continuous improvement.

Requirements

• Proven experience as a technical trainer, field service technician, or similar technical role.
• Knowledge of Nilfisk machine operation
• Hands-on experience with electrical and mechanical systems.
• Demonstrated ability to troubleshoot electrical circuits and mechanical assemblies.
• Strong communication and presentation skills.
• Ability to explain complex technical concepts in a clear, practical manner.
• Excellent organizational and schedule-building skills.
• Strong problem-solving and analytical abilities.
• Comfortable working independently and in team environments.
• Proficient with basic computer applications and training tools.
• Expectation of self-starter/ownership/leadership to continuously improve the program, including proposals to service leadership, field audits.
• Technical degree, certification, or equivalent hands-on experience preferred.

Nice To Haves

• Experience working with both direct service teams and dealer networks is preferred.
• Experience with Hydraulics and Internal combustion engines a plus.

Responsibilities

• Train Nilfisk direct technicians and dealer technicians on equipment operation, service procedures, and best practices.
• Deliver and maintain technical training programs (classroom, hands-on, and virtual as needed).
• Build and manage training schedules to meet business and customer needs.
• Communicate technical information clearly and effectively to audiences with varying skill levels.
• Instruct and support trainees in: Nilfisk machine operation Electrical troubleshooting Circuit theory Mechanical repair and replacement of hard parts Set up, Testing, and Calibration of equipment.
• Evaluate trainee performance and provide constructive feedback - target 90% effectiveness of content material.
• Maintain training materials, manuals, and documentation.
• Collaborate with engineering, service, and product teams to ensure training reflects current products and updates.
• Promote safe work practices and adherence to company and industry standards.
• Main training location is Nilfisk training center >75%. Travel required up to 25%.

Benefits

• Nilfisk offers a competitive total compensation package.
• Benefits include Health, Dental, Vision, Basic and Supplemental Life, Critical Illness and Accident Insurance, Flexible Spending Accounts, Health Savings Account with Company Contribution, 401K with Company Match, Long and Short Term Disability, Employee Assistance Program, Legal Plan, Parental Leave, Paid Vacation and Sick Time, Paid Volunteer Day, Tuition Reimbursement, Wellness Reimbursement, Scholarship opportunities, etc.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 1,001-5,000 employees