Service Tech (54127)

SEER GROUP•Snohomish, WA

14d•$25 - $70•Onsite

About The Position

Lifetime Heating, Cooling, Electric and Plumbing is one of the fastest growing HVAC companies in WA! We have been in business since 2018 and have a stable and loyal customer base. Our team is made up of individuals who collectively make us the most premier HVAC/Electrical team in Western Washington. We strive to be the most respected and professional team and provide 5 star concierge level customer service to our clients. We hire team members based on our Core Values of Drive, Integrity, Compassion, Growth, and Innovation. Once you are on board, we have a successful track record of providing quality on the job training that will get you all the knowledge and skills you need to be successful in this trade, regardless of position. We are a growing team and are always looking for opportunities for our team to grow as individuals in their career and their personal and financial lives. Join our team and meet many knowledgeable, friendly, and supportive people who see your success as a success of their own. Service / Maintenance Technician As an equal opportunity employer, candidates will receive consideration without discrimination against race, creed, color, sex, national origin, handicap status, or veteran status. Job Summary: Are you an HVAC service technician who is looking to further expand your skills, learn new equipment, and hone your craft to be a highly proficient technician? Are you looking for a family-owned company whose customer base is expansive and loyal, and who can offer the best pay and benefits in the industry? If so, Lifetime Heating would love to hear from you! To apply, please send a copy of a current resume and a brief cover letter describing why you applied and your skills that will make you a great addition to our team! Lifetime Heating Benefits: · Best pay in the industry- We strive to be the highest compensated in the industry. · Paid Training- Excellent training on the job with senior technicians, in the classroom and in our shop! · Paid Time Off (PTO)- PTO program, flexible days off to maintain a healthy work/life balance. · Advancement Opportunities- Growing company with many opportunities for management, supervisor, or lead roles. Grow as an individual; hit your personal and financial goals. · Paid Holidays- Major holiday closures and holiday pay. · Paid Birthday · Health Benefits, Employer provided Medical, Vision, Dental · Life insurance · 401k + Match · Spiff Program · Snacks and drinks, monthly breakfast, quarterly employee appreciation events, annual employee appreciation dinner and monthly contests!! Wage / Hours: Wage depending on experience, certification and licensing. Earn up to $70 per hour!!! Location: This position is performed on the road in the greater North King County and Snohomish County areas.

Requirements

Confident and professional communication skills via phone and face to face interaction with homeowners.
Experience with and able to navigate mobile devices (Apple products) with the ability to learn new software.
Attention to detail when debriefing office or homeowner about your findings in the field.
Service oriented and ability to interact with all customer service scenarios (positive and negative). Ability to empathize and work through challenging problem-solving situations.
High school diploma or equivalent preferred.
HVAC experience required, with additional training provided.
Must be able to lift 25 lbs.
Must be able to be on your feet / knees for extended periods of time.
Must be able to work in crawl spaces and attics for periods of time.
5+ years experience as an HVAC residential service technician.
Must have a valid driver license and clean driving history.
Able to pass a background and drug screening
Ability to work independently in a timely manner, making sure job is done correctly the first time.
Must have excellent organizational skills.
Must have good oral and written communications skills.
Observe all company procedures and safety rules.
Work as part of our team to ensure customer satisfaction.
Able to work in a fast-paced environment.
Must have basic computer skills and be able to utilize mobile device throughout the work day.

Responsibilities

Gather information and data about equipment being serviced.
Diagnose system failures and issues, educate customer on findings, and offer recommendations for solutions.
Navigate tablet software to understand previous history of customer and their equipment.
Engage in client discussions professionally and politely to uncover their needs and works with their team leaders to address issues if beyond their knowledge base.

Benefits

Best pay in the industry- We strive to be the highest compensated in the industry.
Paid Training- Excellent training on the job with senior technicians, in the classroom and in our shop!
Paid Time Off (PTO)- PTO program, flexible days off to maintain a healthy work/life balance.
Advancement Opportunities- Growing company with many opportunities for management, supervisor, or lead roles. Grow as an individual; hit your personal and financial goals.
Paid Holidays- Major holiday closures and holiday pay.
Paid Birthday
Health Benefits, Employer provided Medical, Vision, Dental
Life insurance
401k + Match
Spiff Program
Snacks and drinks, monthly breakfast, quarterly employee appreciation events, annual employee appreciation dinner and monthly contests!!