Service Tech

Gooseneck ImplementDickinson, ND
6d

About The Position

About Us: At Gooseneck Implement, our purpose is to enable our employees and customers to lead a fulfilling life. Rooted in our core values of Genuine Passion and Genuine Gratitude, we operate with integrity, accountability, and resolve. As a trusted partner in the Ag equipment industry, we create an optimal business environment, ensuring success for our employees and customers. About the Position: Department: Service Reports to: Service Manager Supervises: N/A Purpose: Performs basic diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment. May require some direction or guidance from the Service Manager, Service Location Manager, Shop Foreman, or senior technicians.

Requirements

  • 1+ years of experience performing service repairs.
  • Ability to perform basic repairs and required maintenance using special tools and equipment following Technical Manual procedures.
  • Proficient knowledge of mechanical, electrical, and hydraulic systems used in the repair of agricultural and turf equipment.
  • Ability to learn and use Service Advisor program and basic computer functions.
  • Ability to operate vehicles and equipment used for diagnostic purposes.
  • Proficient oral and written communication skills.
  • Ability to lift at least 75 lbs. repeatedly.
  • High School Diploma or equivalent experience required, associate’s degree preferred.
  • Valid driver’s license is required.

Nice To Haves

  • Basic Service Technician certification preferred.
  • Forklift certification preferred.

Responsibilities

  • Performs basic diagnostics and repairs on agricultural and turf equipment and established Ag Management Solutions (AMS) products.
  • Participates in Service EDUCATE Training programs required for the development of skills and knowledge.
  • Maintains current knowledge of John Deere and competitive products.
  • Maintains condition of vehicles, inventory, tools, and equipment.
  • Maintains a clean work area and performs work in a neat timely manner.
  • Follows all safety rules and regulations in performing work assignments.
  • Completes all reports and forms required in conjunction with work assignments.
  • Accounts for all time on a timecard and for all material used in performing assigned duties.
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