Service Tech 1

Rite-HiteRichmond, VA

About The Position

At Arbon Equipment, a Rite-Hite Company, your work makes an impact. We deliver industry-leading solutions that keep workplaces safe, productive, and efficient. When you join Arbon Equipment, you’re not just selling or servicing equipment – you’re building trusted partnerships with customers and growing your career with a company backed by the strength of Rite-Hite’s global innovation. Job Description: Rite-Hite Service Technicians install, maintain, and repair loading dock equipment and industrial doors at customer facilities. In addition, Service Technicians act as a technical resource for our customers and our sales force. This position works independently or in small teams in a field service environment, and is a primary customer contact. As an apprentice, you will spend the majority of your time working closely with a senior Technician, learning our products and our customers and developing the skills needed to work on your own.

Requirements

  • Rite-Hite sells the best and we hire the best.
  • While this is an entry-level position, some prior mechanical or electrical experience is helpful.
  • Selected candidate must be able to work independently in a field environment.
  • Good customer service skills are required.
  • This position requires the ability to work outdoors, at heights, and lift up to 100 pounds.
  • As this position requires driving a company vehicle, a pre-employment drug test and clean driving record are required, as is a DOT physical.

Responsibilities

  • install, maintain, and repair loading dock equipment and industrial doors at customer facilities
  • act as a technical resource for our customers and our sales force
  • work independently or in small teams in a field service environment
  • primary customer contact
  • spend the majority of your time working closely with a senior Technician, learning our products and our customers and developing the skills needed to work on your own

Benefits

  • Health & Well-being: Comprehensive medical, dental, and vision coverage, plus life and disability insurance.
  • A robust well-being program with an opportunity to receive an extra day off and more.
  • Financial Security: A strong retirement savings program with 401(k), company match, and profit sharing.
  • Time for You: Paid holidays, vacation time, and personal/sick days each year.
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