Service Support Senior Administrator

Vertiv Group•Dallas, TX

About The Position

POSITION SUMMARY This position is responsible for specific day to day business activities of the service center, including but not limited to, invoicing activities, client follow up actions, preparation of forecasting and other accounting reports, collections assistance and other responsibilities as required by the Service Center Manager.

Requirements

Two-year associates degree in business, accounting, or equivalent experience required.
Minimum of three years of experience in service center administration, invoicing, and bookkeeping.
Highly proficient in Oracle and the Microsoft Office Suite.
Experience in accounting practices such as payables and receivables.
Effective and professional communication with clients and employees.

Responsibilities

Responsible for specific day-to-day business, project management, and accounting activities of the region Service Center.
Confirm that customer order entry information is correct, assign project cost estimates and process Order Acknowledgement letters.
Coordinate specific contract requirement needs, as required.
Review client and project data records to ensure completeness, accuracy, and timeliness.
Summarize cost data in preparation of client billing.
Issue client billing for the service center/region.
Maintain contact with customers and outside vendors to assist in resolving local collection and payables issues.
Review project status weekly.
Analyze financial and other business data to develop recommendations to management.
Consult with operational management to identify and provide business data needed to meet operational objectives, improve business procedures, resolve problems, and improve reporting.
Identify and implement cost-saving initiatives.
Responsible for overseeing all aspects associated with the projects, such as: open project data base, issuing purchase orders, entering project related expenses into the system, and ensure project reports are completed in timely manner and send to client when the project is complete.
May include Intermediate-level Network Administrator responsibilities, such as user set-ups, back-up restorations, upgrades, and troubleshooting computer hardware/software problems.