Service Supervisor

Albertsons Companies • Corinth, TX

39d • Onsite

About The Position

Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey!

Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw’s, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson’s Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico’s Community Markets, King’s, Balducci’s, and Albertson’s Market Street.

Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company’s success.

Bring your flavor

Building the future of food and well-being starts with you. Join our team and bring your best self to the table.

Disclaimer

The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.

Albertsons is an Equal Opportunity Employer

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.

Requirements

• Thorough knowledge of Front End operations policies and procedures.
• Ability to perform basic math (addition, subtraction, percentage calculations).
• Friendly, courteous, and able to maintain composure while handling customers, coworkers, vendors, interruptions, and complaints.
• Strong written and verbal communication skills; demonstrates leadership and professionalism.
• Legible handwriting and ability to follow written instructions.
• Works with various front end systems, computer software, and electronic devices used for sales tracking and employee scheduling.
• Ability to stand for long periods and frequently walk, bend, stoop, kneel, twist, and turn.
• Ability to frequently reach, lift, and maneuver items up to approximately 50 lbs; requires manual dexterity and good eye‑hand coordination.
• Uses cleaning supplies and related equipment.
• May be required to work nights, weekends, and holidays; schedule may vary.
• Reliable attendance is required.
• Uses calculators, keyboards, telephones, computers, and other office equipment.
• Complies with Company grooming standards and dress code, including required safety shoes, gloves, aprons, and head coverings.

Responsibilities

• Assists the Service Operations Manager with daily job duties and responsibilities.
• Champions corporate and division customer service programs to meet or exceed customer service goals.
• Helps direct and supervise all front‑end operations, including customer traffic flow, lane coverage, and overall cleanliness/appearance of the front end, restrooms, entryway, and parking lot.
• Assists in maintaining a fresh, full appearance of checkstand merchandisers and ensures checkstands are clean and properly signed.
• Complies with and ensures compliance with all Company policies and procedures, including: Cash handling Employee purchase policy Restricted product sales (alcohol/tobacco) Coupon and gift card policies Scan accuracy Supervising minor employees Product return policies WIC regulations Sanitation, safety, and security standards Grooming and dress code
• Reports policy violations to store management.
• Ensures accurate operation and functionality of the Point‑of‑Sale (POS) system.
• Assists in managing cash flow requirements such as safe transactions, till issues/pickups, check acceptance, refunds, and monitoring cashier cash‑handling compliance.
• Works with the Scan/FMC Team to ensure scanning file issues are corrected promptly.
• May perform operational tasks including running till totals, preparing and proofing daily deposit slips, and completing all required Front End forms.
• Notifies the Service Operations Manager of issues needing attention.
• Serves as a cashier when needed to support front end workflow.
• Fully understands the customer service center and provides all services as required.
• Answers and responds to incoming calls appropriately.
• Performs all duties with honesty, integrity, and adherence to Company policies.
• Performs other necessary and required duties as assigned.

Benefits

• medical
• dental
• vision
• disability and life insurance
• sick pay
• PTO/Vacation pay
• paid holidays
• bereavement pay and retirement benefits (pension and/or 401(k) eligibility)
• Associates in this position may be eligible for a quarterly bonus, subject to Company bonus plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed