Service Sales Specialist
About The Position
When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services. Job TitleService Sales Specialist Location(s) Shelton Job Description Job Responsibilities: Meet and exceed sales targets and other KPIs including renewal rates, new unit additions, and warranty conversions Manage a geographic territory and work with the local CSEs team to expand the contract base by adding new contracts Quote customers directly through CRM system Work closely with leadership to develop growth strategies for assigned territory Contact customers to follow up on leads generated through CSEs and other teams Identify and generate lead opportunities for other PerkinElmer businesses Respond to customer inquiries, act as their point of contact, and ensure timely resolution Develop product knowledge to effectively grow portfolio within territory Follow company best practices and processes and learn effective selling techniques Maintain sales pipeline and activity accurately in CRM tools Upsell / Cross-sell other PerkinElmer services and consumables offerings Embrace change and continuous improvement mindset Maintain training and compliance in areas of health and safety, security, environmental and operational aspects of daily activities in the working environment Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities of this job at any time PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce. Are you ready to help improve the lives of millions of people and create a healthier world? When you work at PerkinElmer, that’s exactly what you’ll do. From our dedicated scientists and world-class operations employees to our innovative R&D professionals and committed sales and service groups, we’re a unique team of 5,000+ global colleagues who come to work every day knowing we’re making a difference. Through innovation, collaboration, and believing in our mission, we strive to create an inspiring and inclusive culture for our employees, so that they can be their best and, together, create a better tomorrow. Join us today.
Requirements
- 1+ years of inside sales or field service experience
- Effective time management and organization
- Strong communication skills (telephone & email)
Nice To Haves
- Bachelor's degree or equivalent experience in chemistry, biochemistry, biotechnology, or similar scientific field
- Relevant experience in the analytical instruments & consumables industry
- Relevant experience in laboratory or field service operations
Responsibilities
- Meet and exceed sales targets and other KPIs including renewal rates, new unit additions, and warranty conversions
- Manage a geographic territory and work with the local CSEs team to expand the contract base by adding new contracts
- Quote customers directly through CRM system
- Work closely with leadership to develop growth strategies for assigned territory
- Contact customers to follow up on leads generated through CSEs and other teams
- Identify and generate lead opportunities for other PerkinElmer businesses
- Respond to customer inquiries, act as their point of contact, and ensure timely resolution
- Develop product knowledge to effectively grow portfolio within territory
- Follow company best practices and processes and learn effective selling techniques
- Maintain sales pipeline and activity accurately in CRM tools
- Upsell / Cross-sell other PerkinElmer services and consumables offerings
- Embrace change and continuous improvement mindset
- Maintain training and compliance in areas of health and safety, security, environmental and operational aspects of daily activities in the working environment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
