Service Receptionist

Dave Wright Nissan Subaru•Hiawatha, IA

About The Position

IMMEDIATE OPENING! NO DEGREE NECESSARY! AWARDED BEST DEALERSHIP TO WORK FOR 12 TIMES! Dave Wright Nissan Subaru Core Values: We Solve It We Are All One Team We Do What We Say We Grow Or We Die We Commit And Never Quit Service Receptionist Responsibilities: Answer service calls and schedule appointments Provide administrative support to our service department Prepare, review, and process warranty claims Ensure the dealership is paid for all warranty work in an accurate and timely fashion by preparing, flagging, submitting, and following-up on each claim Coordinate with vendors and manufacturers to ensure prompt receipt of replacement parts Communicate with customers and service technicians to define the scope of a warranty claim resolution and to set expectations Follow up with each claim to ensure service delivery to the customer and compensation for the dealership Stay up to date with all factory recalls, announcements, and procedures Service Receptionist Benefits: Paid holidays, vacation, & sick days Automatic 3% company contribution to 401k Health, life, dental, and vision insurance plans Fun and casual work place Exciting company Christmas party Great and committed supporting staff Appreciation for a job well done & More Service Receptionist Requirements: At least two years of experience in a similar position and knowledge of automotive parts and service preferred Can work in a fast-paced and challenging environment handling multiple projects Must have excellent administrative, organizational, and communication skills Valid Driver’s License Must be willing to submit a background check prior to employment Apply to our Service Receptionist position today! please check your email after submitting an application

Requirements

At least two years of experience in a similar position and knowledge of automotive parts and service preferred
Can work in a fast-paced and challenging environment handling multiple projects
Must have excellent administrative, organizational, and communication skills
Valid Driver’s License
Must be willing to submit a background check prior to employment

Responsibilities

Answer service calls and schedule appointments
Provide administrative support to our service department
Prepare, review, and process warranty claims
Ensure the dealership is paid for all warranty work in an accurate and timely fashion by preparing, flagging, submitting, and following-up on each claim
Coordinate with vendors and manufacturers to ensure prompt receipt of replacement parts
Communicate with customers and service technicians to define the scope of a warranty claim resolution and to set expectations
Follow up with each claim to ensure service delivery to the customer and compensation for the dealership
Stay up to date with all factory recalls, announcements, and procedures