Automotive Service Receptionist

Crossroads Automotive GroupWake Forest, NC
14dOnsite

About The Position

Answer multi-line telephone system and direct calls Take and relay messages Provide information to callers Greet persons entering organization Direct persons to correct destination Ensure knowledge of staff movements in and out of organization Provide general administrative and clerical support Maintain the reception area Various tasks as assigned by dealership management Generate Carfax reports for pre-sale due diligence

Requirements

  • High school diploma generally required
  • Knowledge of administrative and clerical procedures
  • Knowledge of computers and relevant software applications
  • Knowledge of customer service principles and practices
  • Keyboard skills-proficient in Microsoft and Excel

Responsibilities

  • Answer multi-line telephone system and direct calls
  • Take and relay messages
  • Provide information to callers
  • Greet persons entering organization
  • Direct persons to correct destination
  • Ensure knowledge of staff movements in and out of organization
  • Provide general administrative and clerical support
  • Maintain the reception area
  • Various tasks as assigned by dealership management
  • Generate Carfax reports for pre-sale due diligence

Benefits

  • Comprehensive benefits package, including PTO, medical, dental, vision and life insurance
  • Commitment to family, always closed on Sundays
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