Service Receptionist

DAHL•Onalaska, WI

1d•Onsite

About The Position

At Dahl Automotive, we value our team above all else. We are proud of our culture and career path opportunities we provide for our team! It's our Mission to "Keep People Moving" and as a member of our team, we look forward to supporting and challenging you to success in your long-term career with Dahl Auto. Join our team and become part of a legacy that is more than 100 years in the making. Join the Dahl Automotive team at Dahl Ford in Onalaska as a Service Receptionist! In this position, you will work alongside our service team to help create an exceptional experience for our guests.

Requirements

Strong customer service and communication skills
Ability to multi-task in a fast paced environment
Proficient computer skills
Able to meet the attendance requirements of the position

Responsibilities

Manage a high volume of guest inquiries by phone, email, text and chat
Communicate with guests regarding scheduling service appointments and following up on their service received
Be a liaison between guests and the service department
Be able to make service appointments utilizing the computer appointment system
Follow up with guests to ensure they are completely satisfied with their service experience
Assist in generating reports
Other duties as assigned