Service Receptionist (Sunrise Ford of North Hollywood)

Go Auto • North Hollywood, CA

20h • $18

About The Position

Service Receptionist - Sunrise Ford of North Hollywood Are you a people-person with a knack for organization and a passion for providing exceptional customer service? Look no further – Go Auto is on the hunt for a dynamic individual to join our team as a Service Receptionist! If you're ready to be part of a fantastic team, work with incredible vehicles, and jumpstart your career in the automotive world, we want to hear from you! We don’t build jobs, we build careers. Ask about one of our many success stories during your interview.

Requirements

• Previous front desk/receptionist experience required; dealership experience preferred
• Professional phone etiquette with the ability to handle high-volume incoming calls
• Strong multitasking skills in a fast-paced environment
• Self-starter with the ability to work independently and take initiative
• Experience supporting sales and service departments
• Excellent communication and customer service skills
• Strong organizational skills and attention to detail
• Proficient in basic computer systems and office equipment

Responsibilities

• Efficiently schedule appointments, confirmations, and updates.
• Make every service visit a unique and extraordinary experience for our guests.
• Check for outstanding recalls, advise on manufacturer warranty coverage, and offer alternate transportation options.
• Answer calls and emails promptly and professionally.
• Review and coordinate appointments with the parts department.
• Collect and process payments, following dealership guidelines with precision.
• Follow up with guests, request feedback, and discuss surveys within 24 hours.

Benefits

• Real Time Off – Paid time off and vacation
• Top-Tier Benefits – Health and dental for you and your family
• Career Growth – We don't just offer jobs; we build lifelong careers. We have a known Promote from Within culture, climb the ladder!
• Learning & Development – Ongoing training, certifications, and access to Go Auto U
• 401K

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed