Service Receptionist

Nielsen Automotive Group•East Hanover, NJ

27d•Onsite

About The Position

Nielsen Dodge is seeking a Service Receptionist/Cashier to join their team. This is a great position for a recent High School Graduate, offering a pay rate of $18 per hour.

Requirements

Excellent verbal and written communication skills
Enthusiastic with high energy throughout the sales workday
Self-motivated
Greet and welcome guests as soon as they arrive
Ensure reception and customer waiting areas area is tidy and presentable, with all necessary stationery and material (e.g. suppliers, refreshments and brochures)
Provide basic and accurate information in-person and via phone/email
Perform other clerical receptionist duties such as filing, photocopying, and faxing

Nice To Haves

1 year of Microsoft Office experience
1 year of Customer Service experience

Responsibilities

Accept payments by cash, credit cards and checks from customers
Refund customer payments for unused parts or other reasons in accordance with supervisor direction or company policy
Record receipts, delivery of change and other transactions throughout the shift
Schedule and service appointments
Direct customer calls to the desired or appropriate person/department.
Answer customer questions about the status of repairs, and hours of operation.