Service Quality Engineer

Beusa Energy Group•Cotton Flat, TX

34d

About The Position

The Service Quality Engineer (SQE) serves as a key liaison between Evolution Well Services (EVO) and its partners, utilizing technical expertise and interpersonal skills to enhance service delivery and strengthen client relationships. This role emphasizes driving improvements in operational efficiency through the Evolution Service Quality System (EVO SQ System) and leveraging experience in U.S. Land Completions and customer-facing roles to ensure high-quality outcomes and client satisfaction.

Requirements

Successfully passes background check and pre-employment drug screening.
Possesses a valid U.S. Driver’s License.
Daily predictable attendance.
Bachelor of Science in Engineering, or equivalent technical field
Minimum 4 years of hydraulic fracturing experience, preferably with electric and/or turbine activities
Strong interpersonal communication skills with a proven ability to build and maintain client relationships.
Proficient in Microsoft Office Suite and advanced digital tools and software applications.
Ability to think creatively and innovate both internally and in client partnerships.
Skilled at team leadership and collaboration across departments.
Highly self-motivated with the ability to work independently and manage multiple priorities.
Exceptional verbal and written communication skills.
Extensive experience in U.S. Land Completions, with a demonstrated understanding of industry-specific challenges and solutions.
SQEs must be able to lift 25 lbs. independently.

Nice To Haves

Prior business development experience, in-house experience, and/or leadership training
Demonstrated exceptional interdepartmental problem-solving and communication skills.
Recognition as a Subject Matter Expert (SME) within TapRooT and EVO SQ Systems.
Exceptional technical and presentation skills recognized by client partners.
Proven development of strong client-partner relationships.
Leadership in client-partner-related projects.

Responsibilities

Lead all communication and relationship management efforts with assigned Evolution clients and/or partners, focusing on maintaining strong partnerships.
Apply in-depth knowledge of U.S. Land Completions to address client needs and ensure alignment with contractual obligations.
Ensure all Evolution-defined and client-defined service quality issues are documented and managed through the EVO SQ System.
Oversee and resolve root cause analyses (RCAs) identified within the EVO SQ System, ensuring thorough communication and resolution.
Coach and mentor SREs to implement effective, engineered solutions to RCAs.
Collaborate with internal teams to develop and present innovative solutions that address client challenges.
Perform other duties as assigned to support successful operations and business continuity.

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