Service Project Manager

Vertical Mechanical Group Inc•Sterling, VA

19d

About The Position

The Service Project Manager provides both field and office support for VMG's Service Department, overseeing tenant interiors and special projects from bid through completion. This role is responsible for managing multiple active projects simultaneously while ensuring work is completed on time, within budget, and in alignment with customer expectations and company quality standards.

Requirements

Extensive knowledge of HVAC service, installation methods, equipment, and tools.
Strong understanding of mechanical, electrical, and control systems related to HVAC.
Ability to read and interpret construction drawings accurately.
Proven ability to manage multiple projects, budgets, and deadlines simultaneously.
Strong organizational, leadership, and problem-solving skills.
Excellent communication skills with both internal teams and external customers.
Comfortable working in the field, including ladders and elevated work areas.
Ability to lift up to 50 pounds regularly and more with assistance as needed.

Responsibilities

Manage multiple service projects simultaneously, ranging from small negotiated work to projects up to $600,000 in value.
Prepare and review bids for negotiated clients, producing accurate estimates and scopes of work.
Collaborate with Inside Sales, Dispatch, and field personnel to define project scope, schedules, labor needs, and materials.
Coordinate material procurement to ensure timely ordering and delivery.
Assign and manage labor resources in coordination with Dispatch to maintain project schedules.
Provide daily updates to the Operations Manager regarding project status and issues requiring attention.
Provide weekly updates to Service Executives on major project progress.
Support pre-installation planning by reviewing drawings, site conditions, and building layouts.
Conduct job walkthroughs and attend on-site meetings as required.
Serve as a direct point of contact for customers, maintaining a high level of professional communication and service.
Review technician work to ensure quality, efficiency, and readiness.
Assist technicians and laborers by resolving open questions related to drawings, contracts, or scope.
Monitor safety needs on job sites and assist with the implementation of safety policies and procedures.
Develop weekly project plans outlining labor requirements and materials.
Maintain accurate project records, logs, and reports.
Build and maintain strong relationships with owners, developers, architects, engineers, and general contractors.
Perform other duties as assigned.