The Service Project Manager I (SPM1) is responsible for overseeing and directing one or more service projects from internal handover with Production/QA to final client signoff at site. This role requires effective coordination of the project's resources, timeline, and budget to ensure client satisfaction and project success. KEY JOB RESPONSIBILITIES: Provide oversight and planning for projects from “ready to Ship” turnover to final client sign-off. Review contract Scope of Responsibility Matrix (SOR), if available, or work with PM team to create. Review SOR with client’s site management team and Contractor leads to prevent “Scope Creep” Assist Production in identifying and Sourcing critical missing materials during the Assembly phase. Participate with Production, PM and QA to get agreement on Ready to Ship Turnover, including sign-offs for "released to split", “BIM/Punchlist/shipping deviations” and “shipped Loose List”. Coordinate incomplete materials and labor resulting from "shipping deviations" before modules arrive on-site and arrange for appropriate manpower for any completions work required. Attend, via Teams or in person, site progress meetings, pull planning, and CX site meetings. Manage the site team activities and resource allocation through installation, completions work and precommissioning activities. Collaborate with various teams, including engineering, purchasing, quality control, and project management, to ensure on-site project requirements are met. Review commissioning SOR with Commissioning Manager and assist in scheduling labor subcontractors during Commissioning. Manage material suppliers to address scope, commercial, and schedule matters after project shipment. Travel to sites as needed for customer issues, manpower and coordination. Manage BIM issue closure with TAS site team. Ensure site team Safety and other required training is met for client’s requirements. Initiate and budget/plan site issue remediation projects. Update Site summary report weekly for all assigned project sites. Other responsibilities as assigned by Management.
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Job Type
Full-time
Career Level
Mid Level
Number of Employees
251-500 employees