Service Professional III

OWL Services•Fort Worth, TX

2h•Onsite

About The Position

This position is with Seneca Companies, an OWL Services Affiliated Company. OWL Services is the premier sales, installation, program management and service provider to retail, commercial, fleet, aviation and marine, and emergency power generation companies across the U.S. With 33 offices and distribution centers and more than 1,400 field service professionals, OWL delivers on a service platform that includes construction, compliance and testing, maintenance and repair, modernization and re-imaging, and EV charging solutions to keep businesses and people moving 24 hours a day, 7 days a week, 365 days a year. OWL Services’ companies have received numerous awards over the years for exemplary customer service. The Service Professional III will conduct maintenance, repair, and servicing of electronic, hydraulic, and/or mechanical petroleum equipment and products, as required.

Requirements

High School diploma or equivalent.
5+ years of experience in mechanical systems, fuel systems, electrical systems, construction or related repair work experience is required.
A valid driver’s license is required (Class E in MO).
Technicians must maintain a good driving record.
Current manufacturer and safety certifications required prior to hire.
Electrical knowledge and excellent mechanical abilities.
Ability to operate mechanical equipment and machines as described.
Typically reports to a supervisor or manager.
Expected to work under intermittent supervision.
Expected to have efficacy in the field, relying on senior technicians and supervisors less.
Ability to teach and coach junior technicians on proper troubleshooting techniques and is required to make quick decisions in the field without management assistance.

Nice To Haves

Hazwoper certified
Wayne certified

Responsibilities

Service and repair electronic, hydraulic and mechanical petroleum equipment and any other petroleum equipment in the service field while providing superior customer service to all current and potential customers.
Troubleshoot and make repairs to ensure proper operations.
Install, program and test newly installed equipment.
Requires daily driving between various customer locations and project sites.
Communicate with service dispatch team on the status of work orders and service jobs.
Open and close work orders with dispatch team.
Provide service repair narratives (written and verbal) for our customers, submit paperwork for time worked and repairs completed in a neat, accurate and timely manner.
Collaborate/train with other service technicians on servicing/repairing/installing equipment and other essential functions of the position.
Monitors and is accountable for accuracy of parts inventory in service vehicle including, but not limited to, transfers of parts to appropriate jobs and other service techs as applicable as well as returns to warehouse facilities.
Other duties as assigned.