Service Product Manager

INNIO • Waukesha, WI

2d

About The Position

By combining a rich legacy in the power and gas compression space with pioneering technology, INNIO brings our customers affordable, reliable, and sustainable energy solutions for today—and tomorrow. As a very successful company, we are experiencing significant growth in the United States. Today, we help meet the world's energy needs with 64 GW of installed capacity and 48,000 of our powerful Jenbacher and Waukesha engines, which can be found in more than 100 countries. By harnessing our history of energy industry firsts, along with the power of digital innovation, we will continue to deliver for the future. Welcome to a World of Innovation and Inspiration. Welcome to INNIO! As Product Manager, Service and Upgrades, you will support development of the cross-platform parts and kits strategy for the Waukesha service product line, along with supporting the launch of differentiated service products for the Waukesha gas engine install base will be a key metric for the position.

Requirements

• Bachelor's Degree from an accredited College or University or high school diploma or equivalent with 4 years relevant experience
• Minimum of 3 years in customer facing Service role
• Ability and willingness to travel (majority within North America) up to 25% of the time, as required
• Proficiency in MS Office, Outlook, Excel
• Strong Analytical Skills
• Visa Sponsorship is not available for this position.

Nice To Haves

• Previous experience indirect Channel or Distribution networks

Responsibilities

• Supporting development of strategic initiatives for the Waukesha service platforms including launching new parts and upgrade kits for existing install base engines
• Coordinating commercial launches of new service products to sales managers, parts distributors, and end users
• Delivering service scope strategies for Waukesha parts and upgrade kit offerings
• Delivering updates to the service cross platform lifecycle program and product line digital parts catalog
• Working closely with end users and channel partners to define and communicate lifecycle and catalog systems changes
• Coordinating with new unit product management teams to ensure service readiness of new unit NPIs
• Supporting service parts pricing and item activation across Waukesha platforms
• Supporting install base parts market share and channel partner performance analysis

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees