Service Product Line Management

Applied MaterialsSanta Clara, CA
3d$124,000 - $171,000

About The Position

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more. At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits. Common Solutions Group - Service Business Unit (CSG SBU) is focused on service value creation, development of new service products and capabilities to be implemented across multiple equipment platforms. We lead key initiatives to achieve service business goals and leverage core competencies in product marketing, program management, semiconductor equipment and field service. The opportunity and what you’ll do: CSG SBU is seeking a team player who is passionate about driving technical programs in a cross-functional environment, influencing new product designs, and contributing to development of inno

Requirements

  • Requires experience in semiconductor equipment and services or similar industry.
  • Strong analytical skills using software tools and presentation skills are a must.
  • Analyzes potential solutions using technical experience, data insights and precedents.
  • Able to work independently, with guidance in complex situations.
  • Experience using product life cycle processes.
  • Proven track of record participating in product releases.
  • Experience with business process creation, metrics, program management.
  • Interprets business issues and recommends best practices; takes a broad perspective to identify solutions.
  • Bachelor’s Degree in an Engineering discipline.
  • 4-7 years of experience.

Nice To Haves

  • Ideal candidate has experience with capital equipment design and maintenance. Semiconductor equipment preferred.
  • Master’s degree in industrial engineering or STEM MBA preferred.
  • Semiconductor equipment and semiconductor manufacturing industries preferred.

Responsibilities

  • Responsible for executing Design for Installation and Design for Service programs across organization.
  • Support of Service Readiness throughout the Product Life Cycle of Wafer Fab Equipment
  • Drive Service Product Roadmap releases through program management process (training, documentation, spares readiness, part repair, etc).
  • Contribute to CIP (Continuous Improvement Programs) and product roadmaps to ensure high value delivery for service.
  • Supports IP Strategy, Design for Protection and Residual Value assessments.
  • Capture Best Known Method (BKMs) to drive value services.
  • Be part of service product development to meet technology inflection requirements.
  • Advance automated capabilities development for service solutions to create Preventative & Corrective Maintenance value.
  • Evaluate the commercial value of products and capabilities to support go‑to‑market and investment prioritization decisions.
  • Incorporate initiatives and products into Service Product portfolio.
  • Develop and apply analytical models to assess risk and business impact.
  • Facilitate communication with internal stakeholders to support business and field requirements.
  • Be part of engagement with customer
  • Interface customers to monitor and report on the project progress against quality and cost metrics.
  • Help to drive initiatives and meet customer requirements to enable Wafer Fab Equipment and Services.
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