Service Processing Coordinator

Kaeser Compressor, Inc.•Fredericksburg, VA

9d•Onsite

About The Position

The selected candidate will: Reconcile and process completed service tickets in preparation for invoicing in SAP. Establish and maintain effective relationships with Service Scheduling Coordinators, Branch Managers, Service/Administration Managers, Service/Operations Managers and Service Technicians to facilitate communication for resolving any processing discrepancies. Responsible for learning and following all applicable procedures and work instructions relating to the Company's Management System. Performs all other duties assigned by the Manager. Verify appropriate cost and tax considerations for numerous types of service costs, including travel, mileage, parts and labor. Ensure timely and error-free processing of completed service orders and maintain stated department goals for interval between ticket completion and invoice generation.

Requirements

High School Diploma or equivalent required; Associate or Bachelor's Degree in Accounting preferred.
Expert verbal and written English proficiency.
Good communication skills/phone skills required.
Computer skills, including proficiency in G-Suite.
Regular physical attendance at the worksite.
Two (2) years customer service experience required, commercial or industrial market preferred.
One (1) year invoicing experience preferred.

Nice To Haves

SAP experience preferred.

Responsibilities

Reconcile and process completed service tickets in preparation for invoicing in SAP.
Establish and maintain effective relationships with Service Scheduling Coordinators, Branch Managers, Service/Administration Managers, Service/Operations Managers and Service Technicians to facilitate communication for resolving any processing discrepancies.
Responsible for learning and following all applicable procedures and work instructions relating to the Company's Management System.
Performs all other duties assigned by the Manager.
Verify appropriate cost and tax considerations for numerous types of service costs, including travel, mileage, parts and labor.
Ensure timely and error-free processing of completed service orders and maintain stated department goals for interval between ticket completion and invoice generation.