Service Operations, Quality & Regulatory Affairs Summer Intern

Laerdal Medical AS•Village of Wappingers Falls, NY

1d•$18•Hybrid

About The Position

The Service Operations, Quality & Regulatory Affairs Summer Intern will gain hands-on experience across multiple operational and compliance functions while supporting meaningful, high-impact projects. This role provides exposure to Service Operations, Quality Affairs, Regulatory Affairs, Strategic Communications, and Customer Experience, offering a unique opportunity to learn how these disciplines work together to support organizational excellence. The intern will help document departmental processes, research best practices and emerging AI concepts for world-class field service operations, organize critical documentation to improve workflow efficiency, contribute ideas in team meetings, support day-to-day strategic and operational activities, and assist in developing communication best practices and templates. This internship is designed to build industry knowledge, develop professional skills, and create opportunities to make a real impact within a dynamic, cross-functional environment.

Requirements

Intern must be available to commit to the entire summer internship (approximately May - August) and work up to five days a week in the Wappingers Falls, NY office (with reliable transportation and local housing). This position may be eligible for a hybrid work structure.
Currently enrolled in an accredited four‑year college or university
Legally authorized to work in the country of employment without visa sponsorship
Proficient in Microsoft Office (Excel, PowerPoint, Outlook)
Strong written, verbal, and active listening communication skills
High attention to detail and accuracy
Proactive, self‑motivated, and able to work independently
Flexible and adaptable to changing assignments and priorities

Nice To Haves

Participation in extracurricular activities is a plus

Responsibilities

Document departmental processes in collaboration with leadership.
Organize and maintain departmental documentation to support efficient workflows.
Research best practices, future operational needs, and AI concepts for field service operations.
Present findings and recommendations to the leadership team.
Support day‑to-day departmental activities, contributing to strategic and operational tasks that drive continuous improvement.
Participate in team meetings, offering innovative ideas and strategic input.
Help develop communication best practices and templates to enhance departmental effectiveness.