Service Manager

21st Century Equipment•Cheyenne Wells, CO

39d•$70,000 - $100,000

About The Position

Are you ready to lead and grow with a leading John Deere dealership? 21st Century Equipment LLC is hiring a full‑time Service Manager to oversee service operations, support technician performance, and ensure outstanding customer satisfaction. This is an exciting opportunity to take your career to the next level within a respected agricultural organization. In this role, you will: Supervise service department personnel Maintain service processes that support customer satisfaction and departmental profitability Monitor technician performance and ensure accuracy in MST and SPG usage Review all work orders for precision and completeness Hire, develop, and retain skilled technical personnel Support technicians in a variety of weather and working conditions Lift 50 lbs regularly and perform hands‑on tasks as needed Your leadership ensures efficient operations, high‑quality service, and a safe, productive environment for both employees and customers. Since 1996, 21st Century Equipment LLC has empowered farmers with advanced agricultural equipment and innovative solutions. We value integrity, accountability, teamwork, and long‑term commitment to production agriculture. Employees enjoy strong benefits, growth opportunities, and a supportive environment that rewards achievement and embraces change. If you're ready to step into a rewarding leadership role with a dynamic team, apply today! Our initial application is quick, mobile‑friendly, and takes just a few minutes to complete. If a job offer is made for this position, it will be contingent upon passing a pre-employment drug test, background check, and determination of insurability for positions that require driving. If the drug test comes back positive or you are not insurable for a position that requires driving, the job offer will be rescinded.

Requirements

3+ years of experience in John Deere service department operations
Ability to motivate individuals and teams
Working knowledge of standard job pricing and commission‑based compensation
Basic understanding of financial principles related to service department operations

Responsibilities

Supervise service department personnel
Maintain service processes that support customer satisfaction and departmental profitability
Monitor technician performance and ensure accuracy in MST and SPG usage
Review all work orders for precision and completeness
Hire, develop, and retain skilled technical personnel
Support technicians in a variety of weather and working conditions
Lift 50 lbs regularly and perform hands‑on tasks as needed