Service Manager

Alta•Tampa, FL

1d•Onsite

About The Position

Alta Construction Group is seeking a full-time Service Manager for its Tampa branch. The role involves supervising the service department's operations, fostering positive customer and employee relations, and analyzing department data to achieve sales and profit goals. Key responsibilities include processing and reviewing work orders, invoicing, and customer quotes, as well as monitoring employee training progress and work in progress. The Service Manager is also responsible for the condition of service vehicles and the facility, incorporating Alta's Guiding Principles into daily activities, and performing other assigned duties.

Requirements

Strong working knowledge of electric and liquid propane industrial equipment
Good mechanical aptitude
Excellent written and verbal communication skills
Good customer relations and people skills
Ability to successfully manage others
Computer Skills - Hyster/Yale Contact Management, Microsoft Word, Excel, and Outlook
Language Skills - Intermediate: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Reasoning Ability - High: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Mathematical Skills - Intermediate: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.