Service Manager

Alta Equipment Group•Bloomington, IL

27d•$80,000 - $90,000•Onsite

About The Position

Come work for the largest equipment dealer in North America! Are you a hardworking individual that thrives in a fast-paced environment and looking to take your career to the next level? If so, then come join our award-winning team! We provide our employees with the following tools and resources to be successful: Training Tuition assistance Employee stock purchase plan Outstanding benefits package (Medical, Dental and Vision insurance, plus much more!) 401(k) with match Competitive wages Paid time off 10 paid holidays Work schedule: M-F, day shift Alta Construction Group is seeking a full-time Service Manager for the Bloomington, IL branch. The expected compensation for this role ranges between $80,000-$90,000/year. The primary responsibilities of the position consist of, but are not limited to: Incorporates Alta's Guiding Principles into daily activities Performs other duties as assigned Consistent, regular, and reliable attendance including being ready for work at the designated start time

Requirements

2-4 years of previous management experience preferred
Dealership experience is highly preferred
Good mechanical aptitude
Excellent written and verbal communication skills
Good customer relations and people skills
Ability to successfully manage others
Computer Skills - Microsoft Word, Excel, Outlook and Business Intelligence (BI); Fleetmatics, Paytrace, Concur, and Extend
Language Skills - Intermediate: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Reasoning Ability - High: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Mathematical Skills - Intermediate: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Physical/Sensory Functions: Regularly will talk/hear; Frequently will stand, sit, use hands, reach with hands and arms; Occasionally will walk, climb or balance, stoop, kneel, crouch or crawl.
Lift and/or Move Functions: Frequently will lift up to 10 pounds; Occasionally will lift up to 100 pounds
Work Environment: Occasionally will work near moving mechanical parts, fumes or airborne particles, outdoor weather conditions, toxic or caustic chemicals, risk of electrical shock, wet or humid conditions (non-weather)

Nice To Haves

2-4 years of previous management experience preferred
Dealership experience is highly preferred

Responsibilities

Supervise the operation of the service department
Foster a positive customer and employee relations atmosphere
Review & analyze department data meet sales and profit goals
Process and review work orders, invoicing and customer quotes
Incorporating Safety into daily activities
Partner with Parts and Service Directors to ensure alignment with the company goals and performance metrics
Monitor employee training progress
Oversee weekly payroll entry and audit for accuracy
Outside purchase order acquisition and coordination
Monitor work in progress
Responsible for condition of service vehicles and facility

Benefits

Training
Tuition assistance
Employee stock purchase plan
Outstanding benefits package (Medical, Dental and Vision insurance, plus much more!)
401(k) with match
Competitive wages
Paid time off
10 paid holidays

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