Service Manager (60546)

BH MANAGEMENT SERVICES LLC•Carrollton, TX

1d•Onsite

About The Position

As the Service Manager, you will coordinate the work of employees who repair and maintain buildings/facilities. This role involves preparing work schedules, assigning tasks, and overseeing the work product. You may also be involved in new construction or modification of existing properties and will perform a variety of complicated tasks. Key responsibilities include maintaining an adequate inventory of supplies for repairs and monitoring the monthly maintenance budget. The Service Manager is expected to exhibit a strong commitment to the service needs of both internal and external customers and represent the company in a professional and courteous manner. The company emphasizes that 'how' things are done is as important as 'what' is done.

Requirements

Minimum of four years of progressive maintenance and safety experience
Experience with up to 299 units in one community
Advanced computer skills and industry specific technology to coordinate and help respond to resident/management requests for the property.
Regularly performs manual, task-oriented work independently and prioritize tasks.
Assigning tasks to team.
Required Certifications: EPA Core, Type I-Appliances, Type II-HAVC, Certified Pool Operator
Required to provide own (industry specific) hand tools.
Lifting at least 50 pounds
Full range of motion with upper and lower body.
Continuous movement, including, but not limited to, standing, walking, bending, stooping, crawling, and climbing stairs.
Exposure to all weather conditions
Operation of motor equipment/vehicle onsite, if applicable.
The ability and means to travel locally, overnight, in specific regions or states via automobile and airplane may be required.

Nice To Haves

High School diploma is a plus.

Responsibilities

Using independent judgment, completes maintenance employee schedules and communicates assignments to maintenance staff.
Participates in the site staffing needs with the Community Manager.
Assesses training needs of employees, provides input for needed training programs, coordinates and schedules appropriate training.
Responsible for safety and skill training for all maintenance employees.
May assist with completing written property safety audits.
Responsible for daily property and grounds inspection to look for needed maintenance and liability hazards.
Ensure all repairs / replacements are assigned and completed within company standards, including interior / exterior rehabilitation and construction projects.
Assists with monitoring of resident satisfaction and ensures follow up on the results by property maintenance staff.
Understands and complies with Occupational Safety & Health Administration (OSHA) and all other safety requirements.
Knowledge of federal, state, and local code and internal policies, initiatives and systems regarding maintenance.
Employs the knowledge of mechanical methods, practices, and tools in the inspection and repair of faults in a range of mechanical equipment/components.
Inspects, maintains, installs, repairs, replaces, and cleans equipment.
Includes sourcing and installing new equipment.
Assist in ensuring that established preventive maintenance programs are implemented, followed and documented per BH program guidelines.
Has a complete understanding and working knowledge of the company’s policies and procedures, and ensures team's understanding and compliance.
Responsible for the maintenance and security of all property-issued tools.
Shares on-call responsibilities, including inclement weather conditions, with the maintenance team.
Responds to resident request per company standards.
Other duties as assigned