Service Manager

Bridgestone • Greenville, NC

2d

About The Position

Manage all vehicle services, equipment, service associates and service instruction to increase capacity utilization through efficient/effective processing of tire and service demand. ___ Bridgestone is committed to fair and lawful compensation practices. All employees receive pay that meets or exceeds the applicable minimum wage requirements. ___

Requirements

• High School Diploma or equivalent
• 5 years of automotive technical experience with 2 years of engine performance/driveability experience.
• Problem solving as it relates to customer complaints
• Must have a valid automobile driver’s license at all times and be able to drive customer and company vehicles
• Must have completed all of the current and required BSRO store education courses & modules required for this position
• ASE Certified in (A4) Suspension & Steering, (A5) Brakes, (A6) Electrical/Electronics Systems, (A7) Heating & Air Conditioning, (A8) Engine Performance.
• Capacity to lead and coach others
• Teammate and customer/communication skills
• Ability to recruit and select technicians and general service teammates successfully according to store requirements
• Must have completed all of the current and required BSRO store education courses & modules required for this position.

Nice To Haves

• 2-year degree or non-traditional education through training program completion, certification, or other exhibiting the growth mindset that is needed in this candidate

Responsibilities

• Manages Overall Automobile Service Operations (~30% of time)
• Manages People (~30% of the time)
• Customer Service and Sales Activities (~30% of the time)
• Miscellaneous Functions (~10% of the time)

Benefits

• A supportive and engaging onboarding experience to ensure a smooth transition into our team.
• The opportunity to develop and grow, through training and regular mentorship.
• Corporate Social Responsibility activities.
• A truly global, dynamic and challenging work environment.
• Agility and work/life effectiveness and your long-term well-being.
• A diverse and inclusive team.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees