Service Manager - Fire Protection Advanced Services
About The Position
Cintas is seeking a Service Manager - Fire Protection Advanced Services to directly manage our customer facing Fire Protection Advanced Services team, which consists of alarm, monitoring, and/or sprinkler suppression systems. Responsibilities include hiring and performance management; managing the overall performance of a team; providing leadership by fostering a safe working environment; successful resolution of customer related issues; training a team on effective skilled technicians; performing goodwill of customers at the customer site while maintaining a high level of customer satisfaction; achieving sales, profit, inventory and payroll goals; managing a budget and dealing with operational issues that affect service. Hands-on support of direct reports includes accompanying our service technicians, to assist in the pick-up and delivery of products or assisting on service test and inspection or repair calls; driving a company-owned vehicle to and from customer locations; lifting, carrying and walking Cintas products in and out of customer accounts while maintaining world-class service and goodwill to customers; performing managerial duties.
Requirements
- Valid driver's license
- High School Diploma/GED; Bachelor's Degree or equivalent work experience preferred
Nice To Haves
- Management experience
- Experience in Fire Protection Alarm, Sprinkler or Pre-Engineered system
- Availability to start within two weeks after offer made/accepted
Responsibilities
- Hiring and performance management
- Managing the overall performance of a team
- Providing leadership by fostering a safe working environment
- Successful resolution of customer related issues
- Training a team on effective skilled technicians
- Performing goodwill of customers at the customer site while maintaining a high level of customer satisfaction
- Achieving sales, profit, inventory and payroll goals
- Managing a budget and dealing with operational issues that affect service
- Accompanying our service technicians, to assist in the pick-up and delivery of products or assisting on service test and inspection or repair calls
- Driving a company-owned vehicle to and from customer locations
- Lifting, carrying and walking Cintas products in and out of customer accounts while maintaining world-class service and goodwill to customers
- Performing managerial duties
Benefits
- Competitive Pay
- 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
- Disability, Life and AD&D Insurance, 100% Company Paid
- Paid Time Off and Holidays
- Skills Development, Training and Career Advancement Opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
