Service Manager (BAS Controls)

ControlsJobs•Trenton, NJ

14d•$100,000 - $165,000

About The Position

A well-established Data Center and Building Automation contractor is seeking a skilled Service Manager (BAS Controls) to oversee service operations across New Jersey.This role is responsible for leading the BAS service team, supporting clients throughout mission-critical, commercial, and institutional environments.The position offers competitive pay, excellent benefits, and strong long-term advancement potential.

Requirements

Experience leading BAS or HVAC service operations in a commercial or mission-critical environment.
Strong technical skills in BAS programming, integration, and field troubleshooting.
Demonstrated leadership ability with experience developing service teams.
Excellent communication skills with the ability to manage client relationships effectively.

Nice To Haves

Experience supporting data centers or mission-critical facilities is preferred.

Responsibilities

Manage daily operations for the BAS field service team across multiple project sites.
Coordinate with clients, PMs, and internal teams to ensure timely service resolutions.
Assign and schedule field technicians to optimize response times and workload distribution.
Monitor service requests, dispatch activities, reporting metrics, and documentation accuracy.
Serve as the escalation point for complex or high-priority service issues.
Recruit, train, mentor, and evaluate technicians to support team growth and performance.
Implement standardized processes and best practices to enhance service efficiency.
Support BAS startup, functional testing, and commissioning phases.
Diagnose and troubleshoot issues at the controller, network, and system-integration level.
Modify wire sheet logic, sequences, and programming as required.
Verify control sequences and commission system functionality on completed projects.
Provide user training on BAS operations, system navigation, and maintenance practices.