About The Position

The Service Line Coordinator advises, supports, assists, coordinates, collaborates on initiatives and plays a key role in furthering the broad agenda within the assigned Service Lines. Manages short-term and long-term priorities and represents the interests of the Service Lines through effective communication, coordination, and integration of objectives. Exercises a high degree of initiative and independent judgment, coordinates initiatives and plans strategies, applies practical solutions, and oversees multiple projects to ensure quality patient care and excellent customer service.

Requirements

  • Minimum 3 Years of Experience.
  • Excellent project management and leadership skills with the ability to organize and communicate with diverse individuals and groups.
  • Self-directed, critical analysis, and attention to detail with the ability to multi-task and work under tight deadlines.
  • Proficient in software (Adobe DC, Microsoft Office, etc.) with ability to learn and implement new products as needed
  • 4 year/ Bachelors Degree

Nice To Haves

  • 4 year/ Bachelors Degree

Responsibilities

  • Ability to plan, prioritize, and coordinate the work of others; maintain confidentiality of sensitive information; monitor quality control standards; identify problems and recommend solutions and correct errors; communicate effectively verbally and in written form.
  • Under the direction of the Service Line Director, monitors department quality assurance; exercising initiative, judgment, discretion, and decision-making.
  • Establish and maintain an effective working relationship with clinical and clerical staff, physicians, administrative staff and patients.
  • Coordinates/Supports the needs of the Hospitalists/Intensivists and the respective service line leaders.
  • Key contact for telephone system operational correspondence for the Service Line.
  • Manages day to day staffing and issue resolution.
  • Main point of contact for provider scheduling updates, changes and implementations.
  • Responsible for building, updating, and maintaining provider schedules, including interacting with Locum companies to coordinate confirmed shifts.
  • Kronos-daily responsibility for Kronos/time management for campus with updates and maintenance of work schedules in coordination with campus management.
  • May assist in the onboarding and orientation of new providers.
  • Designated ODH EDRS Clerk for EDRS Providers.
  • Performs other department-specific duties and other assignments as appropriate.

Benefits

  • Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
  • Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
  • Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
  • Tuition assistance, professional development and continuing education support
  • Benefits may vary based on the market and employment status.
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