Service Intern

Filtrex Service Group IncTulsa, OK
12d

About The Position

We are seeking a motivated and detail-oriented Service Intern to support our service and operations team. This internship offers hands-on experience in service coordination, customer support, field operations, and administrative functions. We value a positive workplace culture and understand the demands of a student schedule, offering flexibility in work hours to accommodate classes, exams, and school commitments.

Requirements

  • Current student or recent graduate in Business, Operations, Engineering, or related field (preferred but not required).
  • Strong communication and customer service skills.
  • Ability to multitask and stay organized in a fast-paced environment.
  • Proficient in Microsoft Office Suite (Excel, Word, Outlook).
  • Willingness to learn service industry processes and field operations.
  • Reliable, punctual, and professional.

Responsibilities

  • Assist with scheduling service calls, coordinating technicians, and preparing daily job routes.
  • Support customer communication, including answering inquiries, providing updates, and documenting service details.
  • Help maintain service records, work orders, job status updates, and required documentation.
  • Perform basic administrative tasks such as data entry, filing, and updating internal systems.
  • Aid in tracking parts, equipment, and inventory levels needed for service operations.
  • Observe and support field technicians as needed to gain insight into service procedures and troubleshooting.
  • Assist with reporting, metrics, and weekly service performance summaries.
  • Collaborate with other departments such as Accounting and HR when needed.
  • Complete special projects assigned by service leadership.

Benefits

  • Opportunity for advancement
  • Training & development
  • Hands-on experience in a real service/operations environment.
  • Flexible hours to accommodate school schedules.
  • Training and mentoring from experienced team members.
  • Exposure to service dispatching, customer relations, and technical workflow.
  • Opportunities to participate in company gatherings, appreciation events, and holiday parties.
  • Potential for continued employment based on performance and business needs.
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