Service Estimator

CLIFFORD POWER SYSTEMS INC•Tulsa, OK

20d•Onsite

About The Position

The role of the Parts Coordinator is to provide customer service for all branch locations, dealers, distributors and customers including but not limited to parts research for generators, ATS equipment, load banks and all other equipment used by Clifford Power Systems, Inc. The ideal candidate for this position would oversee generic tasks such as email, paperwork, and organizational needs. This position is Full-Time Monday through Friday 8-5 at our Tulsa office.

Requirements

High school diploma or equivalent
Minimum of 1-3 years as Parts Coordinator in an equivalent industry or related operation. Experience with parts research and distribution.
Must be able to effectively communicate with customers and other employees, verbally and in writing
Knowledge of basic computer operations including Microsoft products. Experience with Microsoft Dynamics GP a plus.
Valid driver’s license and forklift certification
Strong attention to detail
Highly organized and have the ability to meet schedules and deadlines
Ability to work with little or no supervision
Must work well in a team environment

Nice To Haves

Experience with Microsoft Dynamics GP a plus.

Responsibilities

Research and sourcing parts for generators, ATS equipment, load banks and other equipment for all services and sales staff of Clifford Power Systems including distributors, dealers and end user customers. Source parts using paper manuals and web access. Research availability, quantity, pricing, lead times, shipping information, delivery. Reference Microsoft Dynamics GP inventory system for availability of stock, price and description of item requested.
Create and maintain Purchase Orders, Sales Orders and Transfers for distributors, dealers, CPS branches and end consumers through to completion.
Authorize direct sales returns under $200.00
Monitor and update prices, part numbers and descriptions related to inventory in Microsoft Dynamics GP.
Assist in counter sales, create invoices for payment transactions.
Evaluate preventive maintenance agreements for filter orders
Communicate with team members to streamline the order and delivery process with accuracy.
Assist in physical inventory and cycle counts.
Maintain ownership of created Purchase Orders until part/services distributes and completes.
Maintain ownership of returned parts until disposition is complete. Includes all systemic movement.
Staging and preparing parts for job orders and preventative maintenance orders
Other duties as assigned.