Service Desk Receptionist (Opening Shift)
About The Position
The Service Desk is the hub for customer service, fitness & wellness program information. You are the first and last impression of our business. The Service Desk Receptionist provides immediate, efficient and friendly customer service in person or over the phone. This position is also responsible for general maintenance and cleaning of the reception, member lounge, spot checking throughout the center and towel laundry upkeep. The Service Desk Receptionist is essential to the promotion and information sharing of all center programs and services.Our ideal candidate has previous experience in customer service and ideally ability to learn or do membership sales. This position requires prolonged periods of standing. The candidate demonstrates a can do attitude with common sense, effective written and verbal communication, interpersonal, problem solving, coordination of multiple activities and conflict resolution skills. Must abide by Healthtrax Employee Handbook, be a team player, have strong communication skills and professionalism at all time. Candidates must have the ability to work in a fast-paced, results-oriented environment have a commitment to fitness and wellness and continuous learning; have an understanding for the bottom-line and business approach to job performance. Flexible schedule, hours vary by center. Join the leader in fitness. Since 1979, Healthtrax Fitness & Wellness has been providing fitness and wellness solutions for individuals and employers and is looking for people passionate about fitness and customer service excellence to join our team.
Requirements
- Previous experience in customer service
- Ability to learn or do membership sales
- Ability to work in a fast-paced, results-oriented environment
- Commitment to fitness and wellness and continuous learning
- Understanding for the bottom-line and business approach to job performance
- Must abide by Healthtrax Employee Handbook
- Must be a team player
- Must have strong communication skills
- Must have professionalism at all time
Responsibilities
- Provides immediate, efficient and friendly customer service in person or over the phone
- General maintenance and cleaning of the reception, member lounge, spot checking throughout the center and towel laundry upkeep
- Promotion and information sharing of all center programs and services
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
