Service Desk Intern

Clune Construction Company•Chicago, IL

29d

About The Position

Are you ready to grow your career with a company that values excellence and invests in its people? At Clune Construction, we’re more than builders—we’re a team of driven, collaborative and talented individuals who take pride in delivering exceptional work. Excellence is at the core of everything we do, from the quality of our projects to the way we support our people. As an employee-owned company, we invest in our team, and in return, our people share in our success. This shared commitment has earned us recognition as a Best Place to Work, a US Best Managed Company and a recipient of the Better Business Bureau Torch Award for Ethics. Whether you’re a seasoned construction professional or looking to bring your expertise to a new area, we welcome you to join our team and make an impact! Description The Service Desk intern assists the Service Desk team members with providing best in class support of end users via Clune’s Help Desk. Responsibilities include imaging and repairing laptops, assisting with disposal of outdated and/or non-functioning equipment, assisting users with Moves/Adds changes, and printer maintenance. Essential Functions Provide level 1 support to end users. Build and deploy user equipment including workstations, phones, printers, and tablets. Beyond their regular duties, interns engage in an eight-week long Intern Learning Project that exposes them to the entire lifecycle of a construction project. Weekly sessions are led by our in-house Subject Matter Experts, including Superintendents from the field and Project Managers from the office, supplemented by presentations from departments such as Marketing, Communications, Accounting, Safety, and Risk Management. At the project's conclusion, interns collaborate in teams to present their findings and insights to office leadership. What We Offer At Clune Construction we value each of our employees and care about their wellbeing. We strive to provide best-in-class benefits packages, including: Medical, Dental and Vision Insurance with 100% of monthly premiums paid by the company Employee Stock Ownership Plan 401k Retirement Plan with Company Match Employee Assistance Program Company-paid and Voluntary Life Insurance Plans Company-paid Short Term and Long Term Disability Flexible Spending, Dependent Care and Commuter Plans Career Development through Mentoring Program, Learning & Development, Continuing Education Fitness Program Pet Insurance Core Values and Behaviors Clune Construction is proud to have Core Values and Behaviors that all of our employees represent. These Core Values are: Safety, Service, Teamwork, Respect, Excellence, Leadership and Innovation. Performance is evaluated with these Core Values in mind. Job Requirements Analytical and troubleshooting skills Ability to communicate with users of all technical levels Strong focus on customer service Fast learner with the desire and ability to learn new technical skills All candidates must provide a resume. We are an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class. With a robust national footprint, Clune Construction stands as a leading general contractor with offices across the United States. Clune’s workforce of talented employee-owners manages an annual project portfolio exceeding $2 billion in commercial and Mission Critical ventures. At the heart of Clune’s success lies its steadfast dedication to client satisfaction. Rooted in the core values of safety, service, teamwork, respect, excellence, leadership, and innovation, Clune Construction is committed to providing exceptional construction services to our clients and business partners and delivering results that continuously exceed expectations. When you are an employee owner, you feel personally invested in providing exceptional service to the diverse group of clients and industries we work with as a company. It’s part of believing in a shared fate mentality and that’s exactly what sets us apart. At Clune, we value the presence of a family-oriented culture, where we support and challenge our employee owners to be their best. We work together as a team and value quality and integrity in all the work that we do.

Requirements

Analytical and troubleshooting skills
Ability to communicate with users of all technical levels
Strong focus on customer service
Fast learner with the desire and ability to learn new technical skills
All candidates must provide a resume.

Responsibilities

Provide level 1 support to end users.
Build and deploy user equipment including workstations, phones, printers, and tablets.
Provide level 1 help desk support
Build and deploy user hardware
Hardware disposal, recycling and repair
Printer maintenance

Benefits

Medical, Dental and Vision Insurance with 100% of monthly premiums paid by the company
Employee Stock Ownership Plan
401k Retirement Plan with Company Match
Employee Assistance Program
Company-paid and Voluntary Life Insurance Plans
Company-paid Short Term and Long Term Disability
Flexible Spending, Dependent Care and Commuter Plans
Career Development through Mentoring Program, Learning & Development, Continuing Education
Fitness Program
Pet Insurance