Service Coordinator

Imperial Dade • Bordentown, NJ

3d • $25 • Onsite

About The Position

We have an exciting opportunity for an Equipment Service Coordinator / Administrator located in our Bordentown, NJ facility. This position is responsible for scheduling technicians, submitting estimates to customers, and tracking appointment and billing flow for the service department. Compensation: $25.00/hr. Note: This role is a 6-month project

Requirements

• High School Diploma / GED / or equivalent
• Proficiency in Microsoft Office
• Strong communication and customer service skills

Responsibilities

• Act as an administrative assistant to the equipment repair service team
• Schedule repair technicians for site visits for customers in NJ, PA, and DE
• Receive customer service requests via phone & e-mail and schedule accordingly
• Maintain up-to-date records of estimates submitted to customers, repair services in process, and services completed
• Log all completed service orders and then submit them for billing
• Collaborate with customers, technicians, and service staff during the repair process (estimates, approvals, schedule, completion) and provide updates and repair status

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED