Service Coordinator

Mister Sparky • Lowell, AR

26d • $17 - $18 • Onsite

About The Position

We are seeking a highly organized, fast-paced Service Coordinator to manage scheduling and communication across multiple service locations. This role is the central hub between our electricians and customers—ensuring efficient scheduling and a smooth customer experience. This position plays a critical role in delivering a great customer experience while maximizing technician efficiency. The Service Coordinator helps ensure our electricians stay productive, our customers stay informed, and our operations run smoothly every day. This role is ideal for someone who thrives under pressure, communicates clearly, and can juggle multiple priorities.

Requirements

• Strong communication skills
• Ability to multitask in a fast-paced environment
• Organized and detail-oriented
• Tech-savvy with strong typing skills
• Positive, team-first attitude

Nice To Haves

• Customer service, call center, or high-volume coordination
• Entry-level candidates welcome with the right mindset

Responsibilities

• Schedule and coordinate technicians across multiple locations
• Assign jobs based on urgency, scope, and skill set
• Communicate with customers and technicians throughout each job
• Adjust schedules in real time for changes and emergencies
• Manage jobs from start to finish, sometimes involving multiple technicians
• Maintain accurate notes in all databases
• Ensure technicians are prepared before arrival

Benefits

• 401(k) matching
• Bonus based on performance
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed