Service Coordinator

Sunbelt Rentals, Inc.•Greenville, NC

20d•$18 - $25

About The Position

Service Coordinator Are you seeking an entrepreneurial, empowering workplace that allows you to: • Develop a career track • Leverage your current skills while developing new skills • Work with an incredible team of people Sunbelt Rentals--the fastest growing rental business in North America--is seeking a Service Coordinator. As a Service Coordinator, you will coordinate the servicing of company and customer equipment in a timely and effective manner.

Requirements

High School Diploma, preferred
Valid driver's license
Strong experience with parts inventory management
Knowledge of purchasing process including optimum order sizing for reduced cost.
Basic computer skills
Supervisory skills
Personal and professional integrity
Flexible of approach to problem solving
The physical demands of this role require bending, squatting, crouching, reaching, lifting 50 pounds or more, and working indoors/outdoors when required by the job.

Responsibilities

Coordinate and ensure the timely and accurate dispatch of field service mechanics for preventive maintenance
Coordinate and ensure the timely and accurate dispatch of rental equipment and tools to customers
Directs the supply of parts to shop mechanics, other branches and customers.
Directs the operations of the Parts Department in order to maintain appropriate inventories and minimize costs
Prepares work schedules and handles service calls to meet customer needs and assure that equipment is available as required.
Orders parts in order to maintain adequate supplies.
Works with equipment vendors to learn the maintenance requirements and capabilities of new equipment added to inventory.
Handles customer complaints regarding equipment condition or operation.
Perform other duties assigned as assigned by the manager.