Service Coordinator
Jenkins & Wynne Ford•Clarksville, TN
About The Position
We are looking for a highly organized and customer-focused Service Coordinator to join our service team. This position plays a key role in ensuring a smooth and efficient experience for our service customers by handling communication, scheduling, and follow-ups.
Requirements
- Prior customer service or service department experience preferred
- Excellent communication skills (phone, text, and email)
- Strong organizational and time management abilities
- Comfortable using scheduling software and dealership management systems
- Friendly, professional demeanor and a team-first attitude
Responsibilities
- Answer incoming service calls and text messages professionally and promptly
- Schedule service appointments accurately in our system
- Reach out to customers when special-order parts have arrived to schedule follow-up appointments
- Respond to all online service appointment requests in a timely manner
- Provide excellent communication between customers and the service department
- Support the service team with general administrative tasks as needed
Benefits
- Full-time, consistent schedule
- Health, dental, and vision insurance
- Earned paid time off and 401(k) with company match
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
