Service Coordinator

MyPath•Lincoln, MA

41d

About The Position

Homes for Independent Living, a MyPath company, provides an array of service models in a variety of residential settings. We support people through individualized service plans that range from high personal care needs to those who present complex behavioral challenges. HIL is looking for a Service Coordinator (SC) to join our team. A Service Coordinator (SC) ensures the delivery of outlined client services for multiple programs, supervises direct reports, oversees operation of assigned households, and serves as the primary contact between the guardian, client, and HIL.

Requirements

High School Diploma or equivalent, Bachelor’s preferred
Valid Wisconsin driver’s license with 3 years of acceptable driving record
Personal vehicle with insurance
3 years experience in long term care setting and 2 years supervisory experience
Excellent communication and organizational skills
Flexibility, autonomy, responsiveness, and a high level of initiative
Ability to travel to different work locations, training sessions, and meetings

Responsibilities

Develop and manage individual service plans (ISP) for assigned clients
Ensure delivery of services outlined in ISP for client population across multiple programs
Respond to program emergencies including those outside normal business hours
Ensure medical treatment supplies are available within programs and direct care staff are trained on administration and logging of required treatments
Serve as primary contact for hospital staff regarding emergency treatments and hospital stays
Oversee household operations including: maintenance reports, menu development, grocery shopping, housekeeping, vehicle maintenance, and activity planning
Perform HR and payroll functions for direct reports including: interviews, orientations, training, performance monitoring and evaluation, coaching, and corrective action
Manage client funds and valuables in a responsible manner