Service Coordinator I

CommonBond•Rapid City, SD

3d•$23 - $24

About The Position

CommonBond Communities invites qualified applicants to apply for the Service Coordinator I position at our The Radiant site in Rapid City, South Dakota. The Service Coordinator I will be responsible for supporting and implementing resident-centered services and promoting community building and engagement through resources, advocacy, crisis intervention, and supportive services to residents. Primary responsibilities include service coordination, housing stability support, program coordination, accurate documentation, and peer mentorship.

Requirements

High school diploma or equivalent.
0 – 2 years experience in social services or related field (internship or volunteer experience acceptable)
Basic interpersonal, verbal, and written communication skills.
Ability to work well in a team environment and follow instructions.
Basic proficiency in Microsoft 365 and willingness to learn ETO system.
Be certified in CPR and First Aid or can become certified within six months of starting position.
Must be willing and able to travel between sites using personal vehicle.

Nice To Haves

Some college coursework in human services preferred.
Previous experience working within diverse communities, which include people of various ages, gender, sexual orientations, national origins, income levels, ability levels, religious affiliations, races, and languages.

Responsibilities

Provides comprehensive person-centered coordination services for residents
Conduct a strengths-based assessment with residents; reassesses regularly based on service plans.
Utilize person-centered planning to develop asset-based service plans to address resident identified needs and goals.
Link residents with community-based services and resources and assist residents in mitigating barriers to accessing community-based services and resources as needed.
Responds to individual resident crises in consultation with supervisor.
Implement integrated housing and services model with 3 party property management partners
Collaborate with 3 party property management partners to support resident housing stability
Provide lease education when appropriate for lease violations that are given by property management to support resident(s) in getting back into good standing.
Inform residents of home base site(s) of important information and programming opportunities happening at their housing community through a monthly newsletter.
Listen intentionally to residents, gathering ideas on programming and services they want to see.
Involve residents in activities and programs taking place within their housing community.
Collaborate with residents on the design of activities and programs taking place within their housing community.
Empower residents to lead on issues they care about within their community.
Models healthy team interactions with Zone team and others within department, property management partners, and other departments of CommonBond Communities.
Participates effectively as a coequal member of a team of service coordinators with shared responsibility for supporting all residents.
Actively participates in Advantage Services team meetings and promotes collaborative problem-solving and professional development.
Maintains timely, accurate, complete, and secure resident records
Includes proficiency in ETO data systems.
Maintains communication flow and functions as a team leader
Follows through with own job responsibilities and assignments
Engages in constructive problem solving and conflict resolution
Provides information needed by other team members in a timely and effective manner
Gives and receives feedback to and from supervisor and other team members
Utilize Microsoft 365 tools, including Teams and Outlook for written communication within the team.