Service Communications Advisor
Alphabe Insight Inc•Boston, MA
2d•$53,000 - $57,000
About The Position
We are seeking a detail-oriented Service Communications Advisor to support our client communications and service operations. In this role, you will ensure clear, consistent, and professional communication across all channels, helping Elevare maintain its high standards of client satisfaction.
Requirements
- Excellent written and verbal communication skills.
- Strong organizational skills with the ability to manage multiple priorities.
- Attention to detail and commitment to high-quality work.
- Ability to collaborate effectively with cross-functional teams.
- Professional demeanor and problem-solving mindset.
Responsibilities
- Serve as a primary point of contact for client inquiries and service-related communication.
- Draft, review, and manage internal and external communications.
- Coordinate with teams to ensure timely updates and follow-ups on service requests.
- Assist in maintaining accurate records of communications and service interactions.
- Identify opportunities to improve communication processes and client experience
Benefits
- Competitive salary ($53,000 – $57,000 per year)
- Opportunities for professional growth and career development
- Supportive and collaborative work environment
- Comprehensive benefits package
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
