Service Clerk

SpartanNash•Holland, MI

1d•Onsite

About The Position

As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that delivers the ingredients for a better life. A distributor, wholesaler and retailer with a global supply chain network, SpartanNash distributes grocery and household goods, including fresh produce and the Our Family® portfolio of products, to locations in all 50 states. Our braggingly happy team members create braggingly happy customers spanning national accounts, independent and chain grocers, e-commerce retailers, U.S. military commissaries and exchanges, and the Company’s own brick-and-mortar grocery stores, pharmacies and fuel centers. The Service Clerk role is responsible for providing highly satisfactory service and assistance to guests, bagging groceries, providing carry-out service to vehicles, retrieving carts from the parking area, performing bottle tasks, and completing janitorial duties as needed. This position ensures that the shift contributes to the financial best interests of the store and involves completing all other assigned duties in a timely manner.

Requirements

Good oral communication skills
Ability to interact politely and effectively with customers
Able to work independently of others

Nice To Haves

High School Diploma (GED) preferred

Responsibilities

Use proper bagging supplies and proper bagging techniques when handling guests' purchases
Empty bottle bins, clean bottle machines & bottle return area
Collect, return, clean, and organize shopping carts and take out and load groceries into customers’ vehicles
Have familiarity with location of products carried in the store
Handle spoiled/damaged products per established guidelines
Maintain a clean, attractive and well stocked department
Know the location of products in the store
Perform cleaning duties as well as other assigned work in a timely manner
Follow all PPE and Safety Guidelines
Follow all Food Safety and Cleaning Expectations
Follow Guest Experience Guidelines
May be assigned tasks in other departments based on customer experience need
Additional responsibilities may be assigned as needed