Service Center Technician

Carter Machinery CareersAnnapolis Junction, MD
4d$29 - $41

About The Position

SITECH Chesapeake, a wholly owned subsidiary of Carter Machinery Company, Inc., is hiring a Service Center Technician in Annapolis Junction, Maryland. SITECH is the authorized dealer for Trimble Heavy and Civil construction products and services, as well as Accugrade grade control products, with a territory that covers the pan handle of West Virginia, Virginia, the District of Columbia, and the shores of Delaware. The Service Center Technician is responsible for servicing, diagnosing and repairing SITECH/Trimble global positioning system (GPS) equipment. Seeking candidates with experience in electronics troubleshooting and/or mechanical service repairs; a two-year technical degree; High school diploma or GED required. This job description is not intended to be all-inclusive. Additional duties may be assigned.

Requirements

  • Understanding of SITECH/Trimble products preferred
  • Must be capable of understanding and following guidelines and requirements for supporting and servicing Trimble products
  • Must have good troubleshooting skills
  • Must have a mechanical aptitude
  • Must be proficient with MS-Office products
  • Must be able to work independently and as part of a team
  • Must be able to interact professionally with customers and all of levels of personnel within the organization
  • Must be able to function well in a fast-paced environment
  • Must be a strong communicator with excellent verbal and written communications skills
  • Must be a self-directed and well organized with the ability to prioritize workload
  • Must have an excellent driving record
  • Must be willing to travel and work additional hours as needed to meet business and customer demands
  • Proficient use of technical software, databases and manuals
  • Must be able to lift, carry and maneuver items up to 75 pounds, including bulky objects
  • This position requires repeated reaching, standing, stooping, kneeling, bending and climbing beside, onto and under a variety of heavy equipment
  • Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus
  • High school diploma or GED required
  • Seeking candidates with experience in electronics troubleshooting and/or mechanical service repairs
  • a two-year technical degree

Responsibilities

  • Servicing, diagnosing and repairing SITECH/Trimble global positioning system (GPS) equipment
  • Promote a positive customer experience
  • Uphold the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way

Benefits

  • Health, dental and vision insurance
  • Paid time off
  • 401(k), $0.75 to $1.25 match up to 6%
  • Life and disability insurance
  • In-house training instructors/programs
  • Tuition reimbursement
  • Employee referral bonus program
  • Discounts: cellular phone service, computers, tooling, cars and trucks
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