Senior Service Center Technician

Xylem • Bridgeport, CT

9d

About The Position

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. The Senior Service Center Technician will be responsible for initiating and executing service activities at service center locations in a safe and efficient manner. This role proactively troubleshoots systems, works with mechanical, electrical, diesel equipment conditions, conducts preventative maintenance and parts inventory, and anticipates and corrects safety issues (both Company and Customer owned equipment). May interface with customer.

Requirements

• HS diploma or equivalent
• Capable of obtaining a CDL, class A or B with applicable endorsements
• Ability to obtain all required customer clearances (TWIC, DISA, etc.)
• Ability to obtain DOT Medical card
• Clean driving record
• Work experience preferred 2 to 5 years of technical work experience including industrial or commercial process water experience
• Electrical, mechanical, diesel, fusion experience depending on business unit
• Work without direct supervision and can provide coaching/training to entry-level technicians
• Technically sound
• Experience with Microsoft Office
• Must have customer service experience
• Demonstrates critical thinking and troubleshooting ability
• Synthesizes technical information and communicates it clearly
• Derives insight from customer experience to produce outcomes and solve moderately complex problems often in novel and unexpected ways

Nice To Haves

• May have industry specific license(s)

Responsibilities

• Create and maintain safe working environment and culture within the organization
• Take care of company property
• Demonstrates high impact culture through innovation, accountability and empowerment
• Must be able to function in a team environment
• Usually works with minimal supervision
• Works independently

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED