Service Center Manager

Valvoline Instant Oil Change - Henley Enterprises • Thousand Oaks, CA

4h • Onsite

About The Position

Henley Companies, the largest franchisee of Valvoline Instant Oil Change, is seeking experienced leaders to join as a Service Center Manager. This role provides an opportunity to learn the comprehensive operations of their service centers, develop leadership capabilities, and take on significant responsibility, leading to a career with extensive growth opportunities. As a Service Center Manager, you will be responsible for overseeing the daily operations and driving the success of your team and the service center. The company offers a fast-track to success for individuals ready to advance their careers.

Requirements

• A positive attitude
• Willingness to learn and work as part of a customer-focused team
• 2 years managerial/supervisory experience in the quick lube/automotive business is required
• Attention to detail and ability to follow instructions.
• Excellent problem-solving skills
• Strong customer service and communication skills
• Ability to work in a fast-paced environment and handle multiple tasks.
• Able to learn and follow the VIOC SuperPro process for all services.
• Achieve SuperPro certification.
• Must have reliable transportation.
• Basic computer knowledge/aptitude

Responsibilities

• Manage the day-to-day operations of the service center.
• Drive the success of your team and service center.
• Provide exceptional customer service and address any concerns or questions.
• Perform oil changes, filter replacements, and lubrication services for vehicles.
• Inspect vehicles for any potential issues or areas that require attention.
• Conduct basic maintenance tasks such as tire rotations and fluid level checks.
• Keep track of inventory and ensure all supplies are readily available.
• Maintain a clean and organized work environment.
• Follow safety protocols and guidelines to ensure a safe working environment.
• Inspect and replace car lights and wipers.
• Check fluid levels and add fluids to vehicle when necessary.
• Inspect/replace engine air filter and cabin air filter.
• Add oil to engine in the proper amount based on specifications of vehicle make/model.
• Lubricate necessary components of the chassis/driveline.
• Perform additional services on cooling systems and transmissions.
• Perform second checks by visually verifying and performing proper callouts to ensure all necessary services have been performed correctly.
• Communicate verbally and receive verbal communication to ensure services are performed accurately, safely and in the proper order.

Benefits

• Paid on-the-job training
• No late evenings – Most locations close by 7pm
• Competitive pay set at $28.50 per hour
• Earned Wage Access through DailyPay!
• Promoting from within – 95% of upper-level management started out in an entry-level position
• Safety Shoes, Uniforms & Personal Protective Equipment (PPE)
• Tuition Reimbursement
• Employee Discount – 50% off most services for up to 2 vehicles
• Medical, Dental, Vision, and 401(k) Savings plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed