Service BDC

Puente Hills Volkswagen • City of Industry, CA

6d • $20

About The Position

Join Our Team as a Service Business Development Coordinator! Are you a people-person who loves helping customers and thrives in a fast-paced, team-oriented environment? We’re growing and looking for a Business Development Coordinator (BDC) to be the first point of contact for our customers. If you bring positive energy, strong communication skills, and a can-do attitude, we’d love to meet you! This role is perfect for someone who enjoys connecting with people, staying organized, and being part of a supportive dealership team that values growth and success.

Requirements

• At least one year of customer service experience
• A true team player with a collaborative mindset and eagerness to learn
• Friendly, prompt, and professional communication style
• Positive attitude and strong work ethic
• Comfortable using computers and multiple software systems
• Valid driver’s license

Responsibilities

• Answer incoming customer calls and help schedule service and sales appointments
• Respond promptly to internet, phone, and live chat inquiries using email, scripts, and templates
• Provide customers with initial product and service information and connect them with the right dealership resources
• Present basic financing options based on customer needs
• Follow up with leads that aren’t ready to book or that missed their appointment
• Build positive relationships with teammates, sales staff, and dealership leadership
• Participate in team meetings and process-improvement sessions
• Track all customer interactions daily using our CRM system

Benefits

• $20.00 per hour + performance-based bonuses/commissions
• Paid training and ongoing development opportunities
• Health, dental, and vision insurance options
• Paid time off and holiday pay
• Career growth opportunities within the dealership

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed