Service BDC

Kia of Lincoln • Lincoln, NE

18h • $18

About The Position

Kia of Lincoln is seeking a motivated and organized individual to join our team as a Service BDC. In this role, you will be the first point of contact for our service department, handling incoming calls, scheduling appointments, managing our loaner vehicle inventory, and supporting day-to-day operations. This position offers an opportunity for growth, including assisting with warranty processing as you develop within the role.

Requirements

• Excellent communication and customer service skills
• Strong organizational and multitasking abilities
• Comfortable working in a fast-paced environment
• Basic computer skills and ability to learn service management software
• Willingness to learn and grow in the role, including warranty processing responsibilities

Nice To Haves

• Previous experience in automotive or customer service roles is a plus

Responsibilities

• Answer incoming service department calls promptly and professionally
• Schedule service appointments efficiently to maximize customer satisfaction and service department productivity
• Manage and track loaner vehicle inventory to ensure availability and proper maintenance
• Assist with warranty processing as knowledge and experience grow
• Maintain clear communication between customers, service technicians, and management
• Provide a high level of customer service to enhance the dealership’s reputation

Benefits

• Competitive pay at $18.00 per hour, paid semi-monthly
• Opportunities for professional growth and skill development
• Supportive team environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed