Service Booker - Lexus of Portland

Holman•Portland, OR

About The Position

Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What’s Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around. The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States. Lexus of Portland is looking for a Service Booker to join their team!

Requirements

High school graduate or equivalent.
Minimum of three (3) years prior warranty experience in automotive industry, or otherwise related experience.
Must have demonstrated leadership ability with motivational skills and proven customer relation skills.
Ability to work independently to solve problems and operate in a multi-tasking environment.
Strong inter-personal skills.
Demonstrated organizational ability with a high level of attention to detail.
Ability to communicate effectively.

Responsibilities

Code and book repair orders
Ensure appropriate labor times, labor operations, parts and sublet pricing are assigned to each repair
Ensure corrected amounts are reported to management to prevent overstating amounts due
Serve as a liaison between the Service Manager, Shop Foreman, Service Advisors, Dispatcher, Parts personnel, and Technicians

Benefits

Health Insurance
Vision Insurance
Dental Insurance
Life and Disability Insurance
Flexible Spending and Health Savings Accounts
Employee Assistance Program
401(k) plan with Company Match
Paid Time Off (PTO)
Paid Holidays, Bereavement, and Jury Duty
Paid Pregnancy/Parental leave
Paid Military Leave
Tuition Reimbursement
Regular Full-Time We offer excellent benefits including health, vision, dental, life and disability insurance, and 401(k) with company match. Our time off benefits include Paid Time Off (PTO), paid holidays, bereavement, and jury duty. In addition, we offer paid pregnancy and parental leave, and supplemental paid military leave to eligible employees.
Temporary or Part-Time In geographic areas with statutory paid sick leave, part-time and temporary employees will receive a paid sick leave benefit that meets the mandated requirements.